Electric Scooter Motor Power 250W Battery Capacity 48V 10Ah Tire Size 10inches Max Speed 25KM

Brand: AOKDA

Model： AO-A1
Tire Size： 10 inch
Battery ：48V/10Ah
Tyre Type ：Air tires
Power 250W
Charging time： 4~6 hours
Display Screen： Color
Frame Material： Aluminum alloy
Max Speed： 25KM/H
Unwinding speed：The idling speed can reach 40-45km/h
Net Weight： 19.5KG
Range： 15-25KM
Gross Weight ：23.05KG
Max Load ：120KG
Package Size 124*30*41cm
Break： Front and rear disc brake
Light ：Front LED headlights, side lights and tail lights
Adapter ：Input 100-240V 50/60Hz 2.0A, Output 54.6 V 2AMax
Maximum load and speed may vary depending on the rider's weight, riding style and terrain.

Please note that once a package has been shipped, it cannot be intercepted. Therefore, cancellations are not accepted in this case.   

Please note: Without ABE certification, there is no way to get a license plate  
 Wholesale delivery by pallet, each pallet contains 12 scooterS.

Aliexpress, French CDS are not allowed on the shelves

After-sales terms:
1. Within 7 days from the date of receipt, if the customer does not like the product and has not used it (with pictures and videos to confirm), it can be returned for a refund, but must be notified in advance and returned using our logistics channels at the customer's expense.
2. Within 30 days from the date of receipt, if there is a major product quality problem such as battery, motor, and controller failure (with pictures and videos to confirm), we can provide free shipping for replacement parts. Customers can repair it themselves. If customers do not accept the compensation parts solution, they can apply to return the product, and we will refund the full amount.
3. The battery, motor, charger, and controller are guaranteed for 6 months from the date of receipt.

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow up to 72 hours/3 business days of processing and production time for your order to ship out.

HOW LONG IS THE SHIPPING TIME?
Delivery times after dispatch:

• Next Day Delivery (Order before 2pm to receive your order the next business day). Orders to qualify for next day delivery will need to be made before 2pm. Next deliveries take place only on business days Monday-Friday (not public holidays).
• Express Shipping: 1 - 2 Business Days.
• Free Standard Shipping: 2 - 5 Business Days.

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfilment centers across the globe as our product research team spends the time to source for quality yet affordable products.

When you receive your tracking number, if you need help tracking your order, please contact info@astrazona.com.

CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order within 24 hours after creating it for the cancellation to be applied if it has not been shipped out. If the item has already shipped, please email info@astrazona.com. All you need to do is send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at info@astrazona.com. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact uswith:- Your order number.- A picture of the damaged product.

Once received, we'll be happy to send out another free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP? If we still haven't managed to answer your question please feel free to contact us and we will get back to you within 24 hours